Question 1

what is pica?

Accepted Answer

pica is the creative computer for your music business. it analyses your audio, enriches your metadata, scores your catalog's completeness, and tells you what to do next.

Question 2

who is pica for?

Accepted Answer

anyone whose music earns money — or should. independent artists, producers, composers, labels, and publishers who need their catalog organised, their rights documented, and their business legible.

Question 3

what makes pica different from other catalog tools?

Accepted Answer

most catalog tools store data. pica thinks about it. it scores completeness, enriches from global databases, connects your rights chain, and tells you what to do next. you bring your own ai key so you control costs and provider.

Question 4

what is byoc (bring your own credentials)?

Accepted Answer

pica doesn't include ai costs. you connect your own api key from claude, openai, gemini, or grok. this gives you full control over costs and lets you use the provider you prefer. most users spend £2-10/month on ai.

Question 5

how do i connect my ai provider?

Accepted Answer

go to settings → integrations → credentials. click "add credential" and select your preferred provider (claude, openai, gemini, or grok). paste your api key and click save.

Question 6

which ai providers do you support?

Accepted Answer

we support claude (anthropic), openai (gpt-4), google gemini, and grok. you can switch between them anytime.

Question 7

how much does the ai cost?

Accepted Answer

ai costs depend on your usage and provider. most users spend £2-10/month. claude is often the most cost-effective for creative writing tasks.

Question 8

what is provenance and why does it matter?

Accepted Answer

provenance means documenting where your work came from. with ai regulations coming, you'll need to disclose ai usage and attest human creation. pica makes this simple with built-in disclosure and certificates.

Question 9

what are ai disclosure certificates?

Accepted Answer

ai disclosure certificates are verifiable documents that document how your work was created—whether fully human, ai-assisted, or ai-generated. they help you comply with emerging regulations and build trust with collaborators.

Question 10

do i need provenance tracking?

Accepted Answer

if you work with ai tools, collaborate with others, or license your music, provenance tracking helps protect your rights and builds trust. it will be increasingly important as ai regulations evolve.

Question 11

what integrations are available?

Accepted Answer

pica connects with dropbox, google drive, quickbooks, notion, airtable, and slack, with more coming. we also integrate with musicbrainz, isni, and spotify for catalog enrichment.

Question 12

can i import from notion or airtable?

Accepted Answer

yes! pica can import your existing catalog data from notion and airtable. our smart mapping suggests how your fields should map to pica, and you can customise as needed.

Question 13

does pica sync with my cloud storage?

Accepted Answer

yes, pica syncs with dropbox and google drive. your files stay in your existing storage while pica manages the metadata and organisation.

Question 14

how is pica priced?

Accepted Answer

pica core is free forever — unlimited works, recordings, people, and agreements. premium compute (audio analysis, enrichment, integrations) uses pica credits. buy credit packs starting at £5. no subscriptions.

Question 15

do credits expire?

Accepted Answer

no. pica credits never expire. buy when you can, use when you need. no recurring charges.

Question 16

can i earn credits for free?

Accepted Answer

yes. new accounts get 3 starter credits. invite collaborators, complete your catalog, and verify your ISNI to earn more.

Question 17

what happens if i run out of credits?

Accepted Answer

all core features remain free. you can still register works, track ownership, manage agreements, and export your data. you just can't use premium compute until you get more credits.

Question 18

what payment methods do you accept?

Accepted Answer

we accept all major credit and debit cards through stripe. payments are processed securely in gbp.

Question 19

is my data secure?

Accepted Answer

yes. pica uses supabase with row-level security, encrypted credential storage, and your ai api keys are stored in a secure vault. we never share your data.

Question 20

can i export my data?

Accepted Answer

yes! go to settings → privacy and click "export my data". we'll prepare a complete export of your works, people, agreements, and files. this usually takes a few minutes.

Question 21

do you comply with gdpr?

Accepted Answer

yes. pica is fully gdpr compliant. you can export, rectify, or delete your data at any time through settings → privacy.

Question 22

what file formats are supported?

Accepted Answer

we support mp3, wav, flac, aiff, and m4a for audio files. for documents, we accept pdf, doc, docx, and txt. images can be jpg, png, gif, or webp.

Question 23

how do i reset my password?

Accepted Answer

go to the login page and click "forgot password". enter your email address and we'll send you a link to reset your password. the link expires after 24 hours.

Question 24

how do i manage my account?

Accepted Answer

go to settings → account to update your profile, manage credentials, and view your credit balance. go to settings → privacy for data export and deletion options.

Question 25

how long does support take to respond?

Accepted Answer

we aim to respond within 24-48 hours for all enquiries.

frequently asked questions

about pica

ai & byoc

provenance & compliance

integrations

pricing & credits

data & security

using pica

still have questions?